{ shipping }

U.S. orders ship via 1st Class, prices include Delivery Confirmation. Insurance, Priority Mail and overnight shipping are available upon request. (See Insurance below for more info.) 1st Class shipments arrive within 3-7 days.

International orders ship via Airmail Letter post and include Certificate of Mailing.  Insurance can be added where available. Larger purchases and items over $40 are shipped via Parcel Post with insurance included.

{ t i m i n g }
All standard items ship after payment is received and funds are cleared, approximately 3-5 business days from clear date. Made-upon-order and custom items begin once funds have cleared and ship approximately 3 weeks from the clear date.

The shipping schedule is based on my availability due to the demands of that pesky day job. Please let me know if you need earlier shipment date. :) For custom orders, creation and shipping time vary depending on the item.

{ i n s u r a n c e }
Standard shipping does not include insurance, however insurance can be purchased for any order upon request. To protect your time-consuming and more costly items, insurance is required for individual items priced at $40 and more.  When insurance is not available, the buyer will be responsible for loss or damage.

I'm afraid the small glitter lair of Ultra Deluxe is not equipped to provide refunds or replacements for loss or damage that occurs in transit. Ultra Deluxe items are always packed securely and with love. :)  Any problems with shipment should be handled directly with the postal carrier. If you are concerned about the safety of your items I am always happy to add insurance to your order. :)